Sales / Payment Policy
Transaction Security
- At our online store, the security of your transactions is of utmost importance. We do not store any card or bank account information.
- Payments made with debit or credit cards are processed through secure platforms of our partner banks, which are responsible for protecting your data.
- To complete your purchase with a card, you will need to enter your card details (number, expiration date, cardholder name, CVV) in the corresponding form.
- Your card will be charged after its details have been verified and authenticated.
- You are solely responsible for the accuracy of your card details and must ensure that the card belongs to you.
- In the event that the payment is not approved by the bank, the order will not be completed, and we bear no responsibility for any resulting delay.
- We do not have access to your banking data and do not store any information related to your bank or credit card.
- We are not responsible for any damages resulting from unauthorized use of your card or for any damage to your computer caused by viruses during your visit to our website. We recommend using up-to-date security software.
Issuance of Receipts/Invoices
- Upon completing your order, you can choose to receive either a retail receipt or an invoice.
- Invoices are issued to companies and self-employed professionals.
Shipping Costs
- For orders under €100, shipping costs are calculated based on the applicable rate chart.
- For orders over €200, shipping is free of charge.
- Additional charges may apply depending on your location. In such cases, we will contact you before shipping.