Return Policy

If you have made a purchase through our e-shop and for any reason decide to withdraw from part or all of your purchase, please return it as soon as possible and in any case within fourteen (14) calendar days from receipt. We will be happy to replace it or credit you for all or part of the purchase amount.
A necessary condition in every case is that the returned item must be unused. and be in excellent condition, have intact and complete packaging,with all its components – accessories and any other additional provision or benefit given with it at the time of purchase (e.g., additional or other product, etc.), the original purchase or delivery documents (retail receipt/delivery note or invoice/delivery note), and any other accompanying document or element (e.g., labels, tags, warranty booklet, user manual, etc.), as well as its packaging and other contents in intact and excellent condition (e.g., box, styrofoam, plastic wrap, batteries, user manuals, etc.) and with the completed RETURN-WITHDRAWAL FORM.

In any case, it is emphasized that the shipping costs 
charged to the customer for sending and delivering their order, are non-refundable. Likewise, assembly  costs and other additional service fees
are non-refundable. Additionally, the customer is responsible for the return shipping costs, as determined, following an agreement between the customer and Coffeemachines’ Customer Service at the phone number 2810 315990. No claim can be made against Coffeemachines   by the customer 
and/or any third party involved regarding the payment of transportation costs required for returning the product to Coffeemachines.gr

In case of product returns and provided that they have been previously received and inspected, the credit will be issued to the customer’s  account for the specific purchase.
In case the products are returned damaged or incomplete, Coffeemachines.gr is not obligated to accept them or reserves the right to accept them and request compensation from the customer. The amount of compensation will be determined based on the condition of the products and any damage resulting from this cause. Coffeemachines.gr may unilaterally and without further notice offset all or part of this claim against the customer. In general, to complete the return process, regardless of the reason, the customer must have fully settled their debt to Coffeemachines, including the cost of the item and any shipping charges.

If the products are not returned within 14 days, Coffeemachines  may refuse any product return or replacement. In any case, the maximum return period for replacement cannot be extended beyond fourteen (14) calendar days from the date of receipt.
In addition to the rights provided by the return policy, all rights applicable to consumers under existing regulations and laws regarding the sales contract are recognized in every case, as well as any rights arising in relation to the product warranty terms.